Karin Maria Schertler, New Work pioneer and expert for transformation, cultural change and organizational effectiveness, is at home in many worlds. Her years of teaching and traveling took her to Paris, Münster, London and New York. For more than 10 years, she was managing director of well-known agencies and consultancies with a focus on digital & dialog marketing and CRM. Since 2012, she has headed the Serviceplan Group’s global internal management consultancy with a strong focus on process design, business transformation, organizational development and new work. Pioneering work in all facets characterizes her vita: the spectrum ranges from mergers, start-ups (companies, departments, networks), holistic transformation work to interdisciplinary research work in the context of New Work and VUCA-suitable value creation strategies. Karin Maria Schertler is an opinion leader for manager magazin online and writes for specialist publications such as WirtschaftspsychologieAktuell